Customize this Outstanding Product Support Manager Resume

Customize this Outstanding Product Support Manager Resume Customize this Outstanding Product Support Manager Resume Product Support Manager ResumeCreate Resume Academic BackgroundAchieve Master of Business Administration Degree from the Indianapolis University, Indianapolis in the year of 1991 at Information System as the major.Obtain a certificate course on Product Support Analyst from Chicago State Advanced Technology Institute.Get Bachelor of Science Degree from the Southwestern Poly Technique University, Florida in the year of 1985 at Management as the major subject.Computer Programming SkillsOffice Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook ExpressProgramming Language: Pascal, Turbo Pascal, C, C++, Java, Java Swing, PythonHardware Tools: Vax, Intel Touchstone Delta, Unix Workstations with numbers of DSP chips with array processors, TC/IP configuration LAN and Networking.Operating Systems: Windows9X, Windows2000, Windows ME, Windows XP, Windows Vista, Linux, Unix, MS DOSProfessional background1999- Present date: Worked as the Product Su pport Manager for the Brown Softwares Sales and Support, California with the following job responsibilitiesProvide proper supervision as the management head to the supporting staffs and other product support professionals.Obtain the maximum levels of consumers satisfaction by ensuring them with product supports through appointing and preserving potential staffs.Supply necessary training and technical knowledge for delivering standard product support to the consumers.Put in array of essential technical publications like biannual software guide, white papers as well as various technical notes along with the news letter.Provide necessary evaluation and developmental strategies in numbers of front-end periodicals.Provide vital project policy summary and analysis data of cost-benefit.Provide necessary documentation and reports with proper monitoring each project and submit it to the vice president of the information System.1992- 1998: Worked as the manager of the user end computers at th e McPherson Components, Chicago with following responsibilitiesProvided due management and implementation with all connected applications.Supplied necessary guidelines and standards for developing, implementing and maintaining the personal computers.Provided proper management regarding hardware acquisition and software acquisition.Customize Resume