Saturday, November 16, 2019
Whats the worst career advice youve been given
What's the worst career advice you've been given What's the worst career advice you've been given Whatâs the worst career advice youâve been given?From Marc CenedellaI sat down recently with Adam Bryant of The New York Times, who writes the âCorner Officeâ feature, to discuss management and hiring. I thought Iâd share a bit of the article below, and you can see the entire interview at nytimes.com/2010/12/12/business/12corner.html (registration required). Q. What was your approach when you started Ladders seven years ago?A. It became a matter of figuring out how to build a team and share with them what inspired me to start the company. Thereâs a quote from the French writer Antoine de Saint-Exupéry that really spoke to me. It says, âIf you want to build a ship, donât drum up the men to gather wood, divide the work and give orders. Instead, teach them to yearn for the vast and endless sea.âSo the management style that I have is first, share your passion. Explain to people why itâs an exciting idea and how they can be involved in it. In an entrepreneurial business, the most important thing, the thing that creates the most excitement and value and interest in the business, is the big picture - where are we going. You can destroy little bits of it by all these little errors that you make. But if you fix all of them and you donât have the big picture, then youâre never going to get there. Really engaging people in that bi g picture is way more important, I think, to success.So Iâve learned to do the big-picture stuff, and I can be really great at the analytics - sitting down and running the numbers. What Iâve had to learn over time is the middle part about, O.K., how do you build a team? How do you assign a team to do something? How do you give them enough rope to be successful, and when do you take it back? The middle part has been trial and error for me.Q. Talk more about that.A. At 30 employees, you can kind of still be an entrepreneur and see everybody and bark out orders. Beyond that you really canât, so you have to decide, âHey, is this what I want to do?â There are many serial entrepreneurs and they go on to the next thing and thatâs great. For me, this is something I want to be involved with for my life. And if Iâm going to be the manager, I ought to learn more about managing.Q. How did you learn to do it?A. Getting a coach is the best thing that you can do. Iâve done fou r years with two different coaches, and it is just fantastic. Thereâs what you say and thereâs what people hear, and the gap between those two is sometimes enormous. What really matters is what people hear, not what you say.Being a manager also isnât about trying to become perfect. Youâre not going to stop making errors. But itâs about having a mature appreciation for the fact that youâre a flawed human being. Probably everyone around you is a flawed human being. What are your flaws and how are you going to manage around them? What are your strengths? How are you going to optimize those?I also learned a good trick, which is to ask somebody, âHow are you doing?â Theyâll usually say, âGood.â And Iâll say, âNo, no, really. How are you doing?â And theyâll answer, âGood.â But then Iâll say, âTell me what would you say if you werenât doing good? How would you express that to me?â And then they tell you things. Itâs partly little tactics, but the more important part is making it clear that you want to hear what they have to say.Q. How do you hire?A. We use the âtopgradingâ system by Geoff Smart. It says that the âHow are you doing?â interview has about a 50 percent chance of success. That kind of interview is just a social call, right? Youâre not actually seeking to find out anything about somebodyâs performance. All youâre talking about is vague generalities.In this method, the structure is more, âWhat have you done in the past relative to what this job needs?â So if Iâm hiring a direct report, weâll have four people plus one person from H.R. in the interview committee. Weâll sit down first and say, there are 51 different areas that could be important that weâre looking for in somebody - a good coach, analyst, public speaker, all these different areas that could be important. We have to pick six, and itâs really interesting to have these discussions with your colleagues. In some cases it turn s out that everybodyâs got a different six, and thatâs a problem.Once you decide on the six characteristics that are most important for the particular job youâre trying to fill, then thereâs a series of questions for each one, always focused on past performance. Itâs no guarantee of future performance, but itâs the best predictor.Q. Whatâs an effective question that you use in most interviews?A. Whatâs the best and worst career advice youâve been given in your career? That gets to the underlying point about what people think is important. The best career advice part gets to what they think is important; worst career advice kind of tells you whether the person is trying to snow you. I want to know if youâre trying to snow me under the stress of the interview and trying to tell me things that you know arenât true - that you donât make bad decisions, that you havenât gotten any bad career advice, that type of stuff.The point is that the interview is uncomfo rtable, but so are budget review meetings and so are a lot of meetings in day-to-day life. Weâre not a bunch of perfect people who work together. Weâre all people with flaws. I want to know if youâre somebody who feels comfortable enough to talk about dumb things that youâve done or dumb advice that youâve taken. Phrasing it in the form of, âHey, whatâs the worst advice you got?â at least gives you a half-step of distance from it. It tells you something about the character of the person.Q. Whatâs the best question people should ask in an interview?A. When they ask you, âHey, do you have any more questions?â ask them, âHow do I help you get a gold star in your review next year?â The person whoâs interviewing you had to go through a lot of effort to get this opening, particularly in this economy. Be empathetic and realize that they are hoping that this position is going to make their life better. Ask them how you can be a part of that.OK, Readers, I hope you enjoyed this interview as much as I enjoyed having the conversation with Adam Bryant - heâs been doing these âCorner Officeâ interviews for years, and has a book coming out this spring with lessons learned from all the big honchos heâs spoken with - Iâll make sure to send along the link when itâs published.Oh! And one last thing. If youâre looking for a great holiday gift for one of the professionals in your life who needs to change jobs next year, may I be so bold as to suggest my book âYouâre Better Than Your Job Searchâ ? My co-author Matthew Rothenberg and I have stuffed it like a stocking hung by the chimney with care: Thereâs interview advice, resume tips, and job search guidance that make it a great treat for someone who is transitioning in the New Year! You can pick up your copy here and have it in somebodyâs hot little hands this weekâ¦Good luck with your search this week!Warmest regards, Marc Cenedella, Founder CEO, Ladders.com Follow me on Twitter here. Authorâs note:Iâve been writing these newsletters weekly for almost a decade in order to provide you with the advice, encouragement, and assistance you need in your professional job hunt. Iâll take what weâve learned at Ladders during the week, or experiences Iâve had with job-seekers all over the country, and try to find a usable lesson, a valuable insight, or a helpful tip to share with you on Monday morning (my writing deadline is 3 p.m. every Sunday afternoon).I do read your replies to this newsletter. Because of the volume of replies - typically over 1,000 per week - Iâm unable to answer you personally, but one of our very qualified staff from our Job Search Support team will get back to you - most of the time within three hours or less.As I am interested in every reply I get, Iâll also occasionally reach out directly by phone or by email to say thanks, or ask a question, or to see how we can solve your problem better. Thanks for reading!
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